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At Studio Ink there are two
ways to shop:
Online
We are open 24 hours a day 7 days a
week
Phone
We are available Monday-Friday, 9am-6pm
PST. Call us today at: 916.765.2092.
We require that all custom printed orders
be placed via phone or in person due
to the extra attention to detail that
is needed.
Payment
Studio Ink gladly accepts Visa and MasterCard.
Your card will be billed at the time
your order is placed. Sales tax of 7.25%
is added to all orders shipped to California
addresses.
Shipping
At Studio Ink your entire order
will ship for a flat rate of $7.95.
All orders are sent via UPS Ground and
are shipped within 2-5 business days.
If you require more expedite shipping
please contact Customer Service directly
to place your order. We are not able
to ship to P.O. Boxes so please provide
a home or work address. Shipments are
sent Monday-Friday with the exception
of national holidays.
Price Match
Guarantee
Studio Ink works hard to provide
the best prices possible for our clients.
If you find a lower price for an item
you wish to purchase we will match the
amount if the price requested meets
the following criteria:
1. Price matching will only be honored
for online retailers. Studio Ink will
not offer price matching to local retail
stores and showrooms.
2. Studio Ink will review the competitor’s
fees and charges involved with placing
the order. This will include their shipping
costs.
3. Due to Minimum Advertised Pricing
policies that are set by our manufacturers
we may not be able to sell products
below certain pricing levels.
In order to receive a price match from
Studio Ink, please send us the URL (website
address) link for the competitor’s
page to PriceMatch@studio-ink.net
. Please allow one complete business
day for our review and process. We will
follow up with an e-mail regarding your
inquiry.
Customer Service
It is our goal to provide every
client with extraordinary service. Please
let us know if there is anything we
can
do to make your shopping experience
even better. If a representative is
not available at the time you call please
leave a message and we will get back
to you within the same business day.
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